For most executives in private industry, help is only a phone call away. Faced with decisions and needing counsel or expertise, they have but to pick up the phone and dial for direction from the host of services providing the just-in-time expertise that is now a standard feature of their industries. Their counterparts in higher education are not so lucky. There are few places campus leaders can turn to for practical help--at the very time when they need it most. As they battle
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